Frequently Asked Questions

Frequently Asked Questions

What is The Dad Depot?

We're a store dedicated to all things dad-related. Whether you're a dad yourself or shopping for one, we've got you covered!

How long does shipping take?

Standard shipping typically takes 5–7 business days. Expedited options are available at checkout.

Do you offer free shipping?

We offer free standard shipping on orders over a certain amount. Check our shipping policy for the latest details.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Please contact us to initiate a return.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can use that to track your package directly.

Can I change or cancel my order?

Orders can be modified or cancelled within 24 hours of placement. Please contact us as soon as possible if you need to make changes.

How do I contact customer support?

You can reach us through our contact page or by emailing us directly. We aim to respond within 1–2 business days.